THE 5 MINUTE GUIDE FOR SHOP SUPERVISORS
A Supervisor needs to possess or acquire sound technical knowledge (Theoretical and Practical) about the manufacturing processes, plant and equipment under his control. These are just a few pointers on how you can give your best to a very important job -
Planning comes first
Be present in your respective Department/ Section, at least 15 minutes before the start of the shift.
Go through a log book, day work allocation register & note down the instructions pertaining to the
respective jobs.
Discuss important technical points & clarify in person with the next shift supervisors.
Ensure that drawings, materials, jigs, fixtures & tools made available at work spot before allotting the job
to the workmen.
Keep job allocation sheet so that employees can be allotted work as soon as they check in.
Communication is essential
Interpret the management policies, circulars and bulletins correctly and communicate to your people
efficiently.
Keep the management informed of the pressures, common grievances, aspirations and attitudes of the
work group under you.
Communicate the company’s goals, objectives, operation practices, productivity and quality standards
expected from each worker.
Keep the workers informed on the personnel policies of the company, rules and regulations pertaining to
code of conduct, procedure for handling employee grievances.
Go for Productivity
Communicate about output expected from each person while allocating work and measure/ assess the
actual performance at the end of each shift.
Give prompt feed back to the people whose output is below average.
Ensure maximum utilization of the company’s resources, men, materials, machines, factory space and
time through effective planning, co-ordination, control and motivation of employees.
Aim for the continuous increase in productivity by improvement in work methods/ practices.
Quality counts
Be aware of the quality standards prescribed for the products at the products at the different stages of
manufacture.
Make your people quality conscious by educating them on the applicable & non-applicable quality
standards.
Give regular feed back and counsel the employees whose quality performance is consistently poor.
Cost Control
Be aware of the direct cost and overheads associated with your Department/ Section.
Ensure that jobs/ operations are carried out within the budget, man-hours and costs.
Identify the causes of leakage of time and action for reducing the same.
Motivate the employees to come forward with the cost cutting ideas and implement the same wherever
necessary. Involve everyone in mastermind suggestion scheme.
Maintain records of rework, rectification, rejection and give feed backs to the concerned departments for
necessary improvements in the future.
Ensure that the workers will follow healthy practices like stopping the m/c, fans etc., during lunch, shift
ends and when not in use.
Discipline
Explain to each employee the rules and regulations of the company as per the standing order.
Firmly deal with the various acts of workmen as per the procedure made by the company.
Make the employees self disciplined through counseling. Periodic appraisals, positive motivation and
constructive criticism.
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